Assist Business IT Ltd provides both on‑site and remote IT support to businesses, delivering a service that is friendly, approachable, and flexible. We pride ourselves on building strong, supportive relationships with our clients and offering practical IT solutions that really work.
Now based in Salisbury, we have been supporting small to medium‑sized businesses across Dorset, Hampshire, and Wiltshire since 2008.
Many of our clients choose our Monitor and Protect monthly package, which gives business owners and their teams the reassurance of having a dedicated IT department—without the cost of employing one in‑house.
For clients who prefer ad‑hoc support, we offer a comprehensive range of services available whenever needed. These include technical support, web design, IT consultancy, digital marketing and SEO consultancy, office and server setups, and emergency response services, among others.
Why choose us?
Proactive Monitoring
Benefit from Remote Monitoring and Alerts for your Network, Server and Backups – We respond to alerts promptly to keep you and your staff working without interruption.
Friendly IT Support
Our staff are friendly, helpful and aim to be jargon-free. They will assist you and your staff with questions and support by telephone, email, ticket system or in person.
Emergency Support
Our ‘Monitor and Protect’ Clients can sleep easy in the knowledge that their systems are monitored 24/7 and a guaranteed emergency response is in place.
IT Support Specialists
Our staff have a wide range of expertise and specialisms, with the entire team able to lean into that experience where required.
Unlimited Support
Our ‘Monitor and Protect’ Clients, and their staff can access this inclusive Tech Support during normal working hours, reducing the cost of on-site visits.
IT Consultancy
Our IT Consultancy Service is available to both ad-hoc and monthly support clients.
Looking for an IT Support Service?Here's an introduction to what our Monitor and Protect package can offer your business…
- Service Level Agreement
- Enterprise Level Anti-Virus Software
- Remote Access and Monitoring 24/7 (Licenses included)
- Unlimited Telephone, Email, Helpdesk and Remote Support for your team (during working hours)
- Allocated Primary Engineer and Account Manager
- 24/7 Priority with Guaranteed Response times
- Discounted on-site visits
Other Services...
IT Support Packages
Business IT Support Services – Compare our Ad-Hoc, Retainer or Full Monthly Support for Small to Medium Sized Companies.
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Monitor and Protect Support
Monitor and Protect Business IT Support Package with 24/7 Systems & Network Monitoring, Anti-Virus Software, Cloud Backup & More. Make Your Company Our Priority.
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Group CyberSecurity Training – In Person
In-Person, Group CyberSecurity Training for Company Employees. Face to Face sessions include education on Phishing, Internet Safety, Connections and more. Interactive quizzes and Policy Introduction included.
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Online Interactive CyberSecurity Training
Online CyberSecurity Training for your employees and remote workers. Set simulations to reinforce training by creating realistic phishing attacks. Dozens of videos of up to 90 mins long available 24/7
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Assistive & Inclusive Technology Consultancy
Our Assistive Tech Consultant can support you and your employees in choosing and sourcing Accessible Technology for the workplace or for home working.
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Individual CyberSecurity Training, in-person
In-Person, one-to-one IT Security Training for your Employees. Face to Face invidual sessions include education on Phishing, Internet Safety, Connections and more. Interactive quizzes and Policy Introduction included.
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