Assist Business IT Ltd provides both on‑site and remote IT support to businesses, delivering a service that is friendly, approachable, and flexible. We pride ourselves on building strong, supportive relationships with our clients and offering practical IT solutions that really work.

Now based in Salisbury, we have been supporting small to medium‑sized businesses across Dorset, Hampshire, and Wiltshire since 2008.

Many of our clients choose our Monitor and Protect monthly package, which gives business owners and their teams the reassurance of having a dedicated IT department—without the cost of employing one in‑house.

For clients who prefer ad‑hoc support, we offer a comprehensive range of services available whenever needed. These include technical support, web design, IT consultancy, digital marketing and SEO consultancy, office and server setups, and emergency response services, among others.

Why choose us?

Proactive Monitoring
Benefit from proactive remote monitoring and alerts for your network, servers, and backups, with rapid responses that minimise disruption and keep your team productive.
Friendly IT Support
Our team is friendly, approachable, and committed to keeping things jargon‑free. They’re on hand to support you and your staff with questions and issues via phone, email, ticket system, or in person.
Emergency Support
Our Monitor and Protect clients can rest assured knowing their systems are monitored around the clock, with a guaranteed emergency response in place.
IT Support Specialists
Our team brings a broad range of expertise and specialisms, allowing us to draw on collective experience whenever needed.
Unlimited Support
Inclusive tech support is available to Monitor and Protect clients during business hours, reducing reliance on costly on‑site visits.
IT Consultancy
We offer IT consultancy services to both ad‑hoc customers and clients with a monthly support package.

Looking for a reliable IT support partner?Here’s a snapshot of what our Monitor and Protect package can deliver for your business:

  • A comprehensive Service Level Agreement (SLA)
  • Enterprise‑grade anti‑virus protection
  • 24/7 remote access and system monitoring (licences included)
  • Unlimited telephone, email, helpdesk, and remote support for your team during normal working hours
  • A dedicated Primary Engineer and Account Manager
  • 24/7 priority support with guaranteed response times
  • Discounted on‑site visits when required

Not quite ready for a monthly support agreement? Many of our services are also available on an ad‑hoc basis. Get in touch today to find out more.

Reliable Service
Ease of Use
Value for Money

Get in touch with our friendly team today...

Other Services...

IT Support Packages

Business IT support services tailored for small to medium‑sized companies. Compare our flexible ad‑hoc IT support, retainer services, or fully managed monthly IT support packages to find the right level of technical support, monitoring, and expertise for your business.

read more
Monitor and Protect Support

Our Monitor and Protect Business IT Support Package delivers 24/7 monitoring, enterprise anti‑virus software, secure cloud backup, and proactive support—so your business comes first.

read more
Group CyberSecurity Training – In Person

In‑person, group cyber security training for company employees, delivered face to face. Interactive sessions cover key topics including phishing awareness, internet safety, secure connections, and more, with quizzes and an introduction to relevant IT and security policies included.

read more
Online Interactive CyberSecurity Training

Online cyber security training for employees and remote workers, delivering continuous security awareness through realistic phishing simulations. Access dozens of expert‑led training videos, each up to 90 minutes long, available on demand 24/7 to reinforce learning and reduce cyber risk.

read more
Assistive & Inclusive Technology Consultancy

Our Assistive Technology Consultant supports you and your employees in selecting and sourcing suitable accessible technology for both the workplace and home‑working environments.

read more
Individual CyberSecurity Training, in-person

In‑person, one‑to‑one IT security training for employees, delivered face to face. Each individual session covers essential topics such as phishing awareness, internet safety, secure connections, and more, with interactive quizzes and security policy introductions included.

read more

Get in touch with our friendly team today...