Assist Business IT Ltd provides both on‑site and remote IT support to businesses, delivering a service that is friendly, approachable, and flexible. We pride ourselves on building strong, supportive relationships with our clients and offering practical IT solutions that really work.
Now based in Salisbury, we have been supporting small to medium‑sized businesses across Dorset, Hampshire, and Wiltshire since 2008.
Many of our clients choose our Monitor and Protect monthly package, which gives business owners and their teams the reassurance of having a dedicated IT department—without the cost of employing one in‑house.
For clients who prefer ad‑hoc support, we offer a comprehensive range of services available whenever needed. These include technical support, web design, IT consultancy, digital marketing and SEO consultancy, office and server setups, and emergency response services, among others.
Why choose us?
Proactive Monitoring
Friendly IT Support
Emergency Support
IT Support Specialists
Unlimited Support
IT Consultancy
Looking for a reliable IT support partner?Here’s a snapshot of what our Monitor and Protect package can deliver for your business:
- A comprehensive Service Level Agreement (SLA)
- Enterprise‑grade anti‑virus protection
- 24/7 remote access and system monitoring (licences included)
- Unlimited telephone, email, helpdesk, and remote support for your team during normal working hours
- A dedicated Primary Engineer and Account Manager
- 24/7 priority support with guaranteed response times
- Discounted on‑site visits when required
Not quite ready for a monthly support agreement? Many of our services are also available on an ad‑hoc basis. Get in touch today to find out more.
Other Services...
IT Support Packages
Business IT support services tailored for small to medium‑sized companies. Compare our flexible ad‑hoc IT support, retainer services, or fully managed monthly IT support packages to find the right level of technical support, monitoring, and expertise for your business.
read moreMonitor and Protect Support
Our Monitor and Protect Business IT Support Package delivers 24/7 monitoring, enterprise anti‑virus software, secure cloud backup, and proactive support—so your business comes first.
read moreGroup CyberSecurity Training – In Person
In‑person, group cyber security training for company employees, delivered face to face. Interactive sessions cover key topics including phishing awareness, internet safety, secure connections, and more, with quizzes and an introduction to relevant IT and security policies included.
read moreOnline Interactive CyberSecurity Training
Online cyber security training for employees and remote workers, delivering continuous security awareness through realistic phishing simulations. Access dozens of expert‑led training videos, each up to 90 minutes long, available on demand 24/7 to reinforce learning and reduce cyber risk.
read moreAssistive & Inclusive Technology Consultancy
Our Assistive Technology Consultant supports you and your employees in selecting and sourcing suitable accessible technology for both the workplace and home‑working environments.
read moreIndividual CyberSecurity Training, in-person
In‑person, one‑to‑one IT security training for employees, delivered face to face. Each individual session covers essential topics such as phishing awareness, internet safety, secure connections, and more, with interactive quizzes and security policy introductions included.
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